Your Privacy Matters to Us
We are committed to protecting your personal information and respecting your privacy rights.
Introduction
Welcome to BerryFoods. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account or place an order, we may collect:
- Name and contact information
- Delivery address and billing address
- Phone number and email address
- Payment information (processed securely)
- Order history and preferences
Automatically Collected Information
When you browse our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent
- Referring website or source
- Cookies and similar tracking technologies
How We Use Your Information
Order Processing
To process, deliver, and track your orders
Customer Service
To respond to inquiries, process returns, and provide support
Communication
To send order confirmations, shipping updates, and important notices
Improvement
To analyze usage and improve our website and services
Marketing (Optional)
To send promotional emails only if you have opted in
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
Service Providers
With trusted partners who assist in delivery, payment processing, and website operations (bound by confidentiality agreements)
Legal Requirements
When required by law, court order, or government regulation
Business Transfers
In connection with a merger, acquisition, or sale of assets (with notice to affected users)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security assessments.
Your Rights & Choices
Access & Correction
Request access to or correction of your personal information
Deletion
Request deletion of your personal information (subject to legal obligations)
Opt-Out
Unsubscribe from marketing communications at any time
Data Portability
Request a copy of your data in a machine-readable format
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser, but disabling cookies may limit your experience on our website.
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: andrewomosh44@gmail.com
- Phone: +254 725 462 086
Your Privacy is Protected
We are committed to safeguarding your personal information with the highest standards of security and integrity.
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